Care plan auto-pay
Card-on-file with smart retry, automated email when a card is about to expire, clean per-patient billing history. Front desk stops being the collections department.
Care plans on auto-bill, HSA/FSA cards accepted cleanly, package punches that don't expire mid-quarter, and a retail shelf that runs on the same till as the visits. Front desk gets quieter, schedule stays full.
Patients want to use their HSA/FSA card and most processors handle it fine — but the merchant category code has to be set right or the card declines at the counter. We make sure it's set up to clear the first time.
A weekly visit on a card-on-file, a monthly maintenance plan, a 10-visit pack — they're all recurring billing variations. Smart retry on declines means you're not chasing patients down to update a card.
The patient owes $40 from a co-pay last visit. A text with a one-tap pay link gets paid faster than a paper statement and softer than a phone call.
Pillows, supplements, foam rollers — the retail shelf is real revenue. The right POS rings up a visit and a $38 supplement together without two separate transactions.
Plugged into your scheduling and EHR (Jane, ChiroTouch, ChiroFusion, etc.) so the payment side stops being a separate workflow.
Card-on-file with smart retry, automated email when a card is about to expire, clean per-patient billing history. Front desk stops being the collections department.
Sell a 10-visit pack, ring up each visit against it, automatic reminder when they're running low. Works with your scheduling software.
Merchant category code set correctly, processor configured to accept HSA/FSA without prompting. No more "your card was declined" awkwardness at the front desk.
Outstanding balance? Patient gets a text with a pay link. Retail products ring up on the same till as visits, with proper tax handling on the products side.
Our front desk used to spend half her morning calling patients about expired cards on their care plans. Smart retry and automatic card-update emails cut that to almost nothing — she's back to actually running the schedule.
A chiropractor at a single-doctor practice in Plano · sample composite
Tell me what scheduling software you run and what your average care plan looks like — I'll come back with a real number.